Cloud Support Engineer & AWS Certified

Estelle F.

Weehawken, NJ — NYC Metro linkedin.com/in/estellets github.com/estellebuild U.S. Permanent Work Authorization
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Summary

AWS Certified Cloud Support Engineer with four certifications including Solutions Architect Associate and AI Foundations. Built serverless AWS architectures four ways: Console, CLI, CloudFormation, and Terraform. Proven IAM security, CloudWatch observability, incident response, and cost optimization skills. Bilingual English/French. 95% customer satisfaction rating across 100+ users.

Technical Skills

Cloud AWS — Lambda, S3, DynamoDB, CloudFront, CloudWatch, IAM, API Gateway, Textract, CloudFormation, Route 53, EC2, VPC AI/ML AWS AI/ML services, Amazon Textract, generative AI fundamentals, AI Foundations (AIF-C01) IaC Terraform (HCL), CloudFormation (YAML), state management, multi-cloud infrastructure Skills Serverless architecture, event-driven design, CI/CD, least-privilege IAM, cost optimization, monitoring Languages Python, Bash, SQL, JSON, YAML Tools AWS CLI, Terraform CLI, GitHub Actions, Git, VS Code

AWS Certifications

Cloud Engineering Projects

Cloud Resume Challenge — Terraform IaCApril 2026

Personal Cloud Engineering Project — AWS

dl20w1pqc121e.cloudfront.net  ·  github.com/estellebuild

  • Converted full stack to Terraform HCL provisioning 14 AWS resources with four commands; applied dot notation resource references, data sources, and jsonencode() for inline IAM policies.
  • Identified and remediated accidental state file exposure in public GitHub repo within minutes — demonstrating security awareness and incident response under pressure.
Cloud Resume Challenge — CloudFormation IaCMarch 2026

Personal Cloud Engineering Project — AWS

d33ptgd3m4ret9.cloudfront.net  ·  github.com/estellebuild

  • Converted CLI-built stack to a single CloudFormation YAML template provisioning eight resources with automatic dependency management using !Ref, !GetAtt, and !Sub intrinsic functions.
  • Used Outputs to surface CloudFront URL and API endpoint automatically post-deployment; validated template before every deploy.
Cloud Resume Challenge — Full-Stack Serverless ApplicationMarch 2026

Personal Cloud Engineering Project — AWS · CLI-Built

d2k170rvl2u2vi.cloudfront.net  ·  github.com/estellebuild

  • Deployed full-stack serverless resume site using S3, CloudFront, API Gateway, Lambda (Python 3.13), and DynamoDB from the AWS CLI; implemented least-privilege IAM policies debugging AccessDenied errors in real time.
  • Automated deployments via GitHub Actions CI/CD pipeline; configured CloudFront HTTPS with cache invalidation on every push.
Serverless AI Document Processing SystemJanuary 2026

Personal Cloud Engineering Project — AWS · Console-Built

  • Event-driven pipeline using Lambda, S3, DynamoDB, and Textract with 100% idle cost reduction; custom least-privilege IAM policies; debugged S3 prefix mismatch via CloudWatch logs.

Professional Experience

Technical Support SpecialistJune 2024 — November 2025

AppWithThat LLC

  • Provided technical support for 100+ users achieving 95% customer satisfaction through systematic troubleshooting and root cause analysis.
  • Monitored system health dashboards and analyzed logs to diagnose failures, authentication issues, and performance degradation.
  • Collaborated with cross-regional teams to escalate complex issues while maintaining SLA compliance; created technical documentation and managed user access controls.

Education & Training

AWS Cloud Institute — Developer Associate Program

October 2025 — August 2026  ·  Cloud infrastructure, serverless architecture, system monitoring, troubleshooting

Additional

Languages Bilingual — French (Native) · English (Fluent) Availability Open to remote and hybrid cloud support roles